*Shipping Policy TBD
Exchange Policy
We want you to love your t-shirts! If for any reason you are not satisfied, we offer a hassle-free exchange process.
Eligibility for Exchange:
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Items must be in their original condition, unworn, unwashed, and with tags attached.
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Exchanges must be requested within 7 days of the delivery date.
Non-Exchangeable Items:
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Sale items and limited edition drops are final sale and cannot be exchanged.
How to Request an Exchange:
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Email us at info@kafratii.com with your order number and reason for the exchange.
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Our team will guide you on the next steps and provide a return shipping address.
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Once we receive the item and verify its condition, we will process the exchange.
Shipping for Exchanges:
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Customers are responsible for return shipping costs unless the item was damaged or incorrect.
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We will cover the shipping cost of the replacement item.
Damaged or Incorrect Items:
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If you receive a damaged or incorrect item, please contact us immediately at info@kafratii.com with a photo of the item and your order details. We will prioritize your exchange and cover all shipping costs.
Thank you for choosing Kafratii!